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Dante Aguilera - Operations & Project Delivery Leader
OPEN TO
Head of Operations Director of PMO Delivery Director
Bilingual: English / Spanish
DANTE AGUILERA PMP® Certified

Operations & Project Delivery Leader

Turning complexity into measurable results.

I lead teams, transform operations and deliver global projects through strategic execution, process optimization and intelligent automation.

19+ Years of Experience
Global Project Leadership
EXPLORE MY WORK Download Resume
100+
Stakeholders aligned
19+
Years of Experience
15+
Global Brands Served
35%+
Cost Savings
+50%
KPI Improvement
-15%
Time-to-Market
Impact

Adding Value

My most significant contributions in each role: what I led, what I changed, and the measurable results it produced.

Jellysmack Operational Transformation
PROJECT 01 Operations & Scale
My role: Operations Manager, LATAM & Spain

Jellysmack - Operational Transformation

Built cost-efficient LATAM teams, trained Project Managers, improved resource allocation, rebuilt KPI and gross-margin tracking, and redesigned PR, Community and Editorial workflows.

35%+ Cost savings in one year • 15% reduction in time-to-market • 90-110 people led.
MrBeast & Top Creators VIEW PROJECT
Vice Media Project and Operations Leadership
PROJECT 02 Media Leadership
My role: Project Management Lead & Operations Manager

Vice Media - Project & Operations Leadership

Led cross-functional teams of up to 70 people on projects for Coca-Cola, Diageo and Puma. Improved KPI compliance through continuous tracking, alignment, and coaching.

+15% Improvement in KPI compliance via burn reports and margin optimization.
Coca-Cola, Diageo, Puma VIEW PROJECT
Talent Project Management Leadership
PROJECT 03 High-Stakes PM
My role: Commercial Manager / Head of Project Management

Talent - Project Management Leadership

Negotiated scope and deliverables with executives at General Motors, Hyundai, Wella and Suzuki, leading PM and Operations teams across corporate events, BTL 360 and brand activations.

100% On-time delivery across high-stakes projects for GM, Hyundai, Wella and Suzuki.
GM, Hyundai, Suzuki VIEW PROJECT
BNN México Operational Efficiency
PROJECT 04 Efficiency & PMO
My role: Head of Project Management & Operations Manager

BNN México - Operational Efficiency

Supervised teams of up to 115 people and implemented time-tracking tools and burn reports to allocate resources to the highest-impact initiatives.

+20% Increase in agency operational efficiency across Nestlé, MINI, Oreo, Lala.
115+ People Supervised VIEW PROJECT
PepsiCo Global Process Transformation
PROJECT 05 Enterprise IT & PMO
My role: Project Management Officer (PMO)

PepsiCo - Global Process Transformation

Led the implementation of an IT tool to re-engineer sales-force processes under PMI standards, coordinating multidisciplinary teams across India, the United States and LATAM.

32 States Nationwide SAP rollout for PepsiCo’s field sales force, simplifying workflows and accelerating order-to-delivery across Mexico.
Cross-Border Governance VIEW PROJECT
Adidas LATAM E-commerce Operations
PROJECT 06 E-Commerce
My role: Project Manager at Teleperformance · Client: Adidas

Adidas - E-commerce Operations | Mexico & LATAM

Led the implementation of Adidas' full e-commerce operation, including phone and online channels, adapting processes to local customer behavior across Mexico and LATAM.

+50% Improvement in core KPIs (Conversion, Service Level, CSAT, FCR) by month 3 vs baseline. Top-performing Adidas region worldwide.
Regional Rollout VIEW PROJECT
Leadership

Leading Projects. Empowering Teams. Delivering Results.

I combine structured project management with strategic leadership to transform complex initiatives into successful outcomes.

From Mexico and LATAM to global teams across the United States, India, Europe and other markets, I have coordinated multidisciplinary teams, aligned stakeholders and delivered projects against ambitious timelines.

PMP® Certified
PMO Leadership
PM Coaching & Training
Global Stakeholder Alignment
Resource & Capacity Planning
KPI-Driven Execution
Risk, Scope & Change Mgmt
Agile, Scrum & Kanban
Global Delivery Coordination - Synchronized Multidisciplinary Operations
AI-Enabled Operations

Driving Operational Excellence through AI integration.

I design operational processes with AI in mind: identifying where automation creates real value, building the business case, and leading teams through implementation and adoption.

Process Design for Automation

Mapping operations end to end to find repetitive, high-volume tasks where AI and automation can reduce cost and errors.

Business Value & ROI

Translating automation opportunities into clear business value: costs, savings, risks and adoption plans that leadership can approve.

Implementation & Adoption

Coordinating technical and operational teams so new tools are actually adopted, measured with KPIs, and continuously improved.

Lower Operational Costs
Faster Processes
Improved Customer Experience
Scalable Operations
Reduced Repetitive Work
Professional Trajectory

Executive Career Timeline

19+ years driving operational efficiency, leading high-impact cross-functional teams, and executing digital transformation for multinational brands.

DANTE SUNSET DIGITAL HUB Sep 2024 - Oct 2026
Marketing & AI Lead • Mexico & Remote
  • Led the digital marketing strategy for a Mexican apparel brand: +487.5% views, +911.1% likes, and expansion from Mexico City to nationwide e-commerce within 30 days.
  • Designed and delivered websites for businesses and cultural projects.
  • Developed hands-on expertise in AI automation (OpenAI, Claude, Gemini, n8n, Make) and designed the operating processes for WhatsApp and voice AI agents in contact-center operations.
JELLYSMACK Dec 2021 - Aug 2024
Operations Manager, LATAM & Spain • Remote
  • Delivered 35%+ cost savings in one year by building cost-efficient LATAM teams, training Project Managers, and optimizing resource allocation.
  • Led teams of 90–110 people delivering content for premier creators such as MrBeast through faster, more efficient delivery pipelines.
  • Rebuilt gross-margin and KPI tracking; re-engineered PR, Community, and Editorial workflows, reducing time-to-market by 15%.
VICE MEDIA Jan 2020 - Dec 2021
Project Management Lead & Operations Manager • Mexico City
  • Led cross-functional team of up to 70 people on digital projects for Coca-Cola, Diageo and Puma.
  • Improved KPI compliance by 15% through continuous tracking, regular team alignment, and ongoing PM coaching.
  • Leveraged burn reports and gross-margin analysis to reallocate resources and curtail operating costs.
TALENT Oct 2018 - Jan 2020
Commercial Manager / Head of Project Management • Mexico City
  • Negotiated scope and deliverables with C-level executives at General Motors, Hyundai, Wella, and Suzuki.
  • Delivered 100% of projects on time by aligning teams around clear objectives, real capacity constraints, and milestone tracking.
  • Led Project Management and Operations teams across corporate events, BTL 360, and flagship brand activations.
BNN MÉXICO May 2017 - Sep 2018
Head of Project Management & Operations Manager • Mexico City
  • Supervised up to 115 people on marquee enterprise accounts including Nestlé, MINI, Oreo, Cabify, Lala, and Purina.
  • Increased operational efficiency by 20% by deploying automated time-tracking tools and project burn reports.
PEPSICO MÉXICO FOODS Jun 2015 - Apr 2017
Project Management Officer (PMO) • Mexico City
  • Led the SAP implementation that simplified field sales workflows and accelerated order-to-delivery, under PMI standards, coordinating global teams across India, the US and LATAM.
TELEPERFORMANCE Aug 2012 - Apr 2015
Project Manager • Mexico City
  • Designed and deployed IVR systems and multi-channel campaigns for Huawei, Adidas, and Walmart.
  • Implemented Adidas' full e-commerce operation across phone and online for Mexico & LATAM, achieving +50% KPI improvements above baseline by month three.
HSBC / BANAMEX Feb 2002 - Jun 2012
Project & Service Management • Mexico City
  • HSBC: Managed customer service operations and service management program for US cardholders.
  • Banamex: Delivered tailored post-sale service to corporate clients at executive level (CEOs & CFOs); supported funds-transfer operations and fraud prevention.
Certification
Project Management Professional (PMP®)
Project Management Institute (PMI)
Education
Postgraduate Diploma, Strategic Business Mgmt
Universidad Anáhuac México
B.S., Communication Sciences
Tecnológico de Monterrey (ITESM)
Tools & Stack
AI: OpenAI, Claude, Gemini, n8n, Make, Zapier, Supabase, Voice AI, AI-assisted development (vibe coding)
PM: Jira, Asana, ClickUp, Monday.com, Notion, MS Project, Wrike
BI: Looker, Excel, Google Workspace, Slack
Other Projects

Beyond Operations

Websites I designed and delivered for businesses and cultural projects through Dante Sunset Digital Hub.

Workatbiz

Informational site for recruiters and candidates.

Impact: Faster communication between both sides and a more credible brand to attract new clients.

Visit website

Bloona Barber Lounge

Barbershop site with built-in online booking and direct WhatsApp chat.

Impact: 24/7 self-booking captures more appointments and frees staff time for paid services.

Visit website

COSECHA 2026

Event site for a wellbeing strategy session, with full details and online payment.

Impact: Built-in payments turned interest into paid registrations, with no back-and-forth.

Visit website

Zenzontle Ancestral

Service site with full pricing and direct WhatsApp contact.

Impact: Clear pricing and direct contact turn visitors into paying clients faster.

Visit website
Contact

Let's Connect.

Open to senior leadership opportunities, strategic collaborations and digital transformation initiatives.

Email dante.aguilera.078@gmail.com Click to Send / Copy →
WhatsApp +52 55 8805 4095 Direct Message →
LinkedIn linkedin.com/in/danteaguilerac Connect Profile →
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